A World Leader in Modern Video / Audio
Surveillance Systems
for Home and Business
Surveillance Systems
for Home and Business
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| Home | Catalog / Sales | Contact Info | Policies/Statements | Live Video Demo / Info |
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| VideoObservation.biz
A Division of MCS, Shelton, Connecticut United States Tel: 203-209-7591 |
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Surveillance Computers
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Technical Support
| Knowledge Base / FAQ / Software Patches | ||
| - How to configure Internet Explorer for WebCam in Windows® XP service pack 2 and Vista |
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| - How to Un-install / Install VO software and drivers | ||
| - Install & Connections for - Cameras / Cables / Computer / Microphones | ||
| - Trouble shoot - "Video Lost" | ||
| - Camera Lens Angle Comparison | ||
| - Download VNC for remote support | ||
| - VO-update - This corrects a ViewLog bug that displays missing or incorrect recordings in the index listing.
THIS IS FOR v7.04 ONLY Check the lower left of your camera display for -> v7.04 - Download / Copy "VO-update" to the Surveillance server desktop - STOP the MultiCam program - Run the "VO-update" patch - Reboot the system - Check ViewLog for correct information |
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| - bd604 - Do Not install unless instructed by Support Tech
- bd608 - Do Not install unless instructed by Support Tech - bd808 - Do Not install unless instructed by Support Tech - bd816 - Do Not install unless instructed by Support Tech |
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| All our Surveillance Computers come with 30 days free support | ||
| We have paid support options as follows: | ||
| - Single Incident for $39 (30 minute maximum, $39 for each additional 30 minute period) | ||
We accept   for all paid support |
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| We can support - | ||
| - Video Observation Software® / Hardware | ||
| - Networking - Internet - DSL/Cable/Dial-up - Routers - LAN - WAN - VPN | ||
| - Web Site Development / Hosting / Email | ||
| - Windows® XP, Server, 98, ME | ||
| - Tape and Disk backup systems | ||
| - ACT® Customer Contact Management | ||
| - General Computer Consulting | ||
| for additional information see-> Meade Computer Services |
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